Impact Report 2024—2025

Key focus areas

Community Health Nurse at Launch Housing Southbank talking with a client in a health consultation room.
Key Focus Areas 2025
Focus area 1
Health and wellbeing Homelessness and poor health are deeply interconnected. Our integrated models show...
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A mother and son embrace outside their home, with garden beds and windows visible, symbolising recovery and stability through trauma-informed support for family homelessness and family violence.
Impact Measure 3Impact Measure 7Key Focus Areas 2025
Focus area 2
Families and new beginnings More families are entering homelessness. Our evidence shows that integrated,...
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Two people stand outdoors amid smoke from a smoking ceremony.
Key Focus Areas 2025
Focus area 3
Cultural safety and security Mainstream systems lack cultural safety. We are walking alongside Aboriginal...
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A four-storey social housing building in Bellfield with landscaped surroundings and parking.
Impact Measure 3Impact Measure 7Key Focus Areas 2025
Focus area 4
Housing supply Victoria urgently needs more social and affordable housing. Our purpose-built homes add...
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Team of 7 coworkers of mixed age, gender and ethnicity stand in front of a red brick wall with greenery growing over it.
Key Focus Areas 2025
Focus area 5
Workforce Workforce instability limits the sector’s ability to meet rising demand. Our focus is on investing...
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Footnotes

  1. Daly, E., Doherty, C., Bondfield, R., Evans, R. & Gibbs, R. (2024). Better Health and Housing Program impact evaluation and economic analysis, Launch Housing; St Vincent’s Hospital Melbourne; Urbis Ltd
  2. Johnson, G. & Chamberlain, C. (2015). Evaluation of the Melbourne Street to Home program: Final Report. Melbourne, HomeGround Services. 
  3. Australian Institute of Health and Welfare (AIHW) (2024). Specialist Homelessness Services Collection data cubes.
  4. Anglicare Australia (2025). Rental Affordability Snapshot: National Report.
  5. Anglicare Victoria (2025). Victorian Rental Affordability Snapshot 2025.
  6. Australian Institute of Health and Welfare (2024). Specialist Homelessness Services Annual Report 2023–24: Clients with a Current Mental Health Issue.
  7. Murray, S., Theobald, J., Haylett, F. & Watson, J. (2020). Not Pregnant Enough? Pregnancy and Homelessness. Melbourne: RMIT University
  8. Watson, J., Theobald, J., Haylett, F., Hooker, L., & Murray, S. (2024). You’re in the Right Spot: Responding to Pregnancy and Homelessness – Evaluation of the Cornelia Program: Final Report. Melbourne: Social Equity Research Centre, RMIT University; La Trobe University; Royal Women’s Hospital; Launch Housing; Housing First. 
  9. Anglicare Victoria. (2025). Victorian Rental Affordability Snapshot 2025.
  10. Council to Homeless Persons. (2025). Social housing waitlist increases again, now topping 65,000.
  11. Council to Homeless Persons. (2025). Victoria’s last-place ranking on social housing demands answers.
  12. Department of Families, Fairness and Housing (DFFH). (2024). Annual Report 2023–24. Victorian Government.
  13. Victoria State Government. (2025). Key Performance Measures 2023-24. Department of Families, Fairness and Housing.
  14. Workforce Innovation and Development Institute (2024). SHS Workforce Analysis Report 2024. RMIT University.

Acknowledgement of Country

We acknowledge the Traditional Owners of the lands on which we live and work. As we create safe and welcoming homes, we honour the people of the Kulin nation and their enduring connection to their home we call Naarm, Melbourne.

We pay our respects to all First Nations Elders, past and present.

It is important that we acknowledge that the contemporary housing experience of Aboriginal and Torres Strait Islander people cannot be separated from their historical experience of dispossession and dislocation. Aboriginal Victorians are overrepresented in the population experiencing homelessness, with census data confirming that Aboriginal Victorians experience homelessness at over five times the rate for non-Aboriginal people.

We support the development of a culturally safe Aboriginal housing and homelessness sector based on principles of self-determination and will continue to do what we can to help make this happen.

We are committed to understanding how our services are impacting Aboriginal clients and, where relevant, we have disaggregated our 10 Impact Measures to report Aboriginal client outcomes.