Impact Report 2024—2025

Impact Analysis and Stories

Person with arms crossed against a wall, showing strength and resilience.
Impact Measure 1Impact Measure 6
Aroha’s struggle for home, culture and stability
Culturally informed homelessness support guided Aroha’s path to healing and home After years of unstable...
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Baby essentials and a soft toy packed in a green baby carrier on a doorstep, illustrating support provided to Anjie via Launch Housing's women’s crisis accommodation.
Impact Measure 10Impact Measure 5Impact Measure 9
Anjie found safety, support and a home for her twins
Women’s crisis accommodation helped Anjie find security, support and a path forward during pregnancy Anjie...
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A dreamcatcher with pale blue feathers hangs in a window backlit by sunlight.
Impact Measure 10Impact Measure 8
Education First Youth Foyer helps Nate thrive culturally and academically
Guided by Country and community, Nate shines in learning and life Grounded in a strong connection to...
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Animated illustration showing two staff and a parent with three children being supported through Launch Housing’s Education Pathways Program.
Impact Measure 2Impact Measure 8
Jy’s Story
How the Education Pathways Program bridged the gap after homelessness “I remember when Mum...
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Person sitting on a couch holding a small dog, surrounded by colorful knitted blankets and soft toys, representing stability through Education First Youth Foyer.
Impact Measure 2Impact Measure 6Impact Measure 8
Chrissy found a bright future at an Education First Youth Foyer
Our Education First Youth Foyer empowered Chrissy to find community and a future beyond isolation During...
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Person lying on green grass in a park, embracing a large dog with city buildings in the background, symbolising stability provided through Launch Housing's Melbourne Street to Home program.
Impact Measure 2Impact Measure 4Impact Measure 9
From rough sleeping to reform advocate: Jade’s path
Melbourne Street to Home supported Jade’s journey from rough sleeping to advocacy and stability Systemic...
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Launch Housing impact report photo showing Michael in a blue patterned shirt and dark jacket, standing in an urban environment with modern buildings in the background.
Impact Measure 4Impact Measure 5Impact Measure 6
Michael finds stability and dignity at Elizabeth Street Common Ground
From hidden homelessness to stability at Elizabeth Street Common Ground. Michael’s story shows...
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Parent holding a newborn in a bright, safe housing environment, representing homelessness support and family security.
Impact Measure 1Impact Measure 2
Safe housing helped Marie rebuild life for two
Safe housing and homelessness support gave Marie and her newborn the chance to heal, rebuild and thrive...
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A four-storey social housing building in Bellfield with landscaped surroundings and parking.
Impact Measure 3Impact Measure 7Key Focus Areas 2025
Focus area 4
Housing supply Victoria urgently needs more social and affordable housing. Our purpose-built homes add...
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Community Health Nurse at Launch Housing Southbank talking with a client in a health consultation room.
Key Focus Areas 2025
Focus area 1
Health and wellbeing Homelessness and poor health are deeply interconnected. Our integrated models show...
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A mother and son embrace outside their home, with garden beds and windows visible, symbolising recovery and stability through trauma-informed support for family homelessness and family violence.
Impact Measure 3Impact Measure 7Key Focus Areas 2025
Focus area 2
Families and new beginnings More families are entering homelessness. Our evidence shows that integrated,...
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Team of 7 coworkers of mixed age, gender and ethnicity stand in front of a red brick wall with greenery growing over it.
Key Focus Areas 2025
Focus area 5
Workforce Workforce instability limits the sector’s ability to meet rising demand. Our focus is on investing...
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Footnotes

  1. Anglicare Victoria. (2025). Victorian Rental Affordability Snapshot 2025.
  2. Council to Homeless Persons. (2025). Social housing waitlist increases again, now topping 65,000.
  3. Council to Homeless Persons. (2025). Victoria’s last-place ranking on social housing demands answers.
  4. Department of Families, Fairness and Housing (DFFH). (2024). Annual Report 2023–24. Victorian Government.
  5. Daly, E., Doherty, C., Bondfield, R., Evans, R. & Gibbs, R. (2024). Better Health and Housing Program impact evaluation and economic analysis, Launch Housing; St Vincent’s Hospital Melbourne; Urbis Ltd
  6. Johnson, G. & Chamberlain, C. (2015). Evaluation of the Melbourne Street to Home program: Final Report. Melbourne, HomeGround Services. 
  7. Australian Institute of Health and Welfare (AIHW) (2024). Specialist Homelessness Services Collection data cubes.
  8. Anglicare Australia (2025). Rental Affordability Snapshot: National Report.
  9. Anglicare Victoria (2025). Victorian Rental Affordability Snapshot 2025.
  10. Australian Institute of Health and Welfare (2024). Specialist Homelessness Services Annual Report 2023–24: Clients with a Current Mental Health Issue.
  11. Murray, S., Theobald, J., Haylett, F. & Watson, J. (2020). Not Pregnant Enough? Pregnancy and Homelessness. Melbourne: RMIT University
  12. Watson, J., Theobald, J., Haylett, F., Hooker, L., & Murray, S. (2024). You’re in the Right Spot: Responding to Pregnancy and Homelessness – Evaluation of the Cornelia Program: Final Report. Melbourne: Social Equity Research Centre, RMIT University; La Trobe University; Royal Women’s Hospital; Launch Housing; Housing First. 
  13. Victoria State Government. (2025). Key Performance Measures 2023-24. Department of Families, Fairness and Housing.
  14. Workforce Innovation and Development Institute (2024). SHS Workforce Analysis Report 2024. RMIT University.

Acknowledgement of Country

We acknowledge the Traditional Owners of the lands on which we live and work. As we create safe and welcoming homes, we honour the people of the Kulin nation and their enduring connection to their home we call Naarm, Melbourne.

We pay our respects to all First Nations Elders, past and present.

It is important that we acknowledge that the contemporary housing experience of Aboriginal and Torres Strait Islander people cannot be separated from their historical experience of dispossession and dislocation. Aboriginal Victorians are overrepresented in the population experiencing homelessness, with census data confirming that Aboriginal Victorians experience homelessness at over five times the rate for non-Aboriginal people.

We support the development of a culturally safe Aboriginal housing and homelessness sector based on principles of self-determination and will continue to do what we can to help make this happen.

We are committed to understanding how our services are impacting Aboriginal clients and, where relevant, we have disaggregated our 10 Impact Measures to report Aboriginal client outcomes.