How are we learning from Aboriginal-led organisations to better support client-led, culturally informed journeys?
The ongoing impacts of colonisation on health and wellbeing are a key factor underpinning experiences of chronic homelessness among First Nations peoples. A lack of appropriate housing options, particularly for multigenerational households, further compounds this issue.
Partnerships with Aboriginal Community Controlled Organisations (ACCOs) foster a sense of trust with First Nations communities. These relationships are vital to our ability to provide culturally informed support and deliver programs to people who may be reluctant to access mainstream services.
This journey demonstrates the importance of strengthening the Aboriginal-led system of supports for First Nations peoples as well as strengthening our capacity to provide culturally informed support.
Ngwala Willumbong refers a client into Launch Housing Crisis Supported Accommodation. Reflecting our commitment to supporting Aboriginal Housing Victoria’s Blueprint for an Aboriginal-specific Homelessness system in Victoria, the referral is prioritised. However, due to lack of available beds, they continue to sleep rough for some time.
During their stay at Southbank, the client identifies culturally informed housing goals that support their wellbeing. With trauma-informed, client-centred care, including funded travel, they attend Sorry Business on Country while maintaining their tenancy.
The client and their worker have identified health as a priority area of support and a significant barrier to sustaining housing. To address this, the client is referred to our six month Better Health and Housing program, where they receive a diagnosis and treatment for long-term conditions, and coordinated care from St Vincent’s nurses.
The client’s transition into housing is supported by the care coordination team. Guided by the client’s goals, we facilitate connection with a local Aboriginal-led health service. We recognise that, for First Nations peoples, secure housing is deeply tied to connection with Country, community, and culture, which are the foundations that support wellbeing, identity, and a sense of belonging.
