A child’s journey through homelessness

A mother and child carrying a bag, backpack and teddy bear arrive at a Launch Housing service, and are greeted by a staff member in a purple hoodie, where they will access child-centred support to end child homelessness.

How do we respond to harms children face in systems not built for them?

In 2022–23, 76,000 children under the age of 18 sought help from homelessness services in Australia.

This journey illustrates the systemic barriers faced by families with children, from a child’s perspective.

The instability children face when experiencing homelessness disrupts schooling, wellbeing, safety and daily routine.

Innovative programs provided by our specialist children’s programs help reduce the impacts of trauma from homelessness and build bright futures.

Milestone 1. Entry point
Family violence is a leading cause of child homelessness.

A child, alongside their mother and sibling, flees family violence and presents at an Entry Point. These spaces are designed for adults, not children, making the experience frightening and confusing. The child waits in a noisy room full of unfamiliar, stressed people, feeling scared and worried. For the mother, who has survived family violence, this environment can be triggering.

Milestone 2. Crisis accommodation
Motels are a last resort because they don't provide adequate safety, security and amenity for families and people escaping family violence.

Due to a critical shortage of appropriate and affordable accommodation options, the family are placed in a motel. This means no kitchen for a family to make meals in, limited facilities and a long distance from their school and friends. Child and family support workers step in to soften the impact, delivering books, toys and school supplies so that learning and play can continue in a difficult environment.

Milestone 3. Children's team and connection to education
Education is the key to breaking the cycle of disadvantage and homelessness.

Launch Housing’s specialist children’s teams wrap support around the child and family. The Children's Team provides specialist therapeutic supports, helping the child to build their skills, confidence and self-esteem. They are also referred to the Education Pathways Program who identify that the child has missed significant schooling and may have developmental delays. A child psychologist and on-site speech pathologist begin tailored support. Returning to school helps the child feel safe, relaxed and connected, restoring routine and a sense of belonging.

Milestone 4. Private rental
A safe home builds bright futures.

Family housing specialists provide support with rental applications and financial assistance, and the family secures private rental. This stability allows a child to feel safe and grow, building friendships, engaging fully in school and accessing local health and community services. Stable housing gives the family security to stay connected, rebuild routines, and move forward.

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Acknowledgement of Country

We acknowledge the Traditional Owners of the lands on which we live and work. As we create safe and welcoming homes, we honour the people of the Kulin nation and their enduring connection to their home we call Naarm, Melbourne.

We pay our respects to all First Nations Elders, past and present.

It is important that we acknowledge that the contemporary housing experience of Aboriginal and Torres Strait Islander people cannot be separated from their historical experience of dispossession and dislocation. Aboriginal Victorians are overrepresented in the population experiencing homelessness, with census data confirming that Aboriginal Victorians experience homelessness at over five times the rate for non-Aboriginal people.

We support the development of a culturally safe Aboriginal housing and homelessness sector based on principles of self-determination and will continue to do what we can to help make this happen.

We are committed to understanding how our services are impacting Aboriginal clients and, where relevant, we have disaggregated our 10 Impact Measures to report Aboriginal client outcomes.